To: Mr. Jeff Bezos, CEO, Amazon
Great strategy! You have 200+ cities and regions in a lather, hoping you’ll bless them with your second Amazon headquarters, now nicknamed HQ2:

All the free publicity is generating, well, more publicity, along with fierce competition to have the privilege of offering you “the largest possible package of subsidies and tax breaks,” to quote a recent article in Forbes. The article goes on to say that “some simple math suggests cities should pass on this contest. The winner of HQ2 will almost certainly be a financial loser.”
But no matter!
Because I’m writing for a different reason: To suggest that before you spend all that money on HQ2, and before you spend another $13 billion+ buying another company like
Whole Foods…
Could you please spend some money on grammar lessons for your team?
I recently made a purchase on Amazon and it arrived with a small problem. I used your online procedure to send an email to Customer Support, describing the problem in two succinct sentences.
Later that same day…
I received a response that was so generic, it was laughable. And full of grammar errors, which was not. Examples:
First, please accept my sincerely apologize for all the inconvenience that this situation caused to you.
… there are some informations that cannot be discussed via e-mail for your account security.
I realize that at this point of time asking you to contact us again would be disappointing, but in a situation like this, it is very important for us that we provide you with accurate resolution and make sure the security of your account and in my experience, this is the best way to be certain that your issue is address more appropriately.
I know, I know, Mr. Bezos – you’re cringing with embarrassment. To quote another part of the email, you’re trying to “build the Earth’s Most Customer-Centric Company,” and here’s your representative using such uncustomer-centric grammar. Truly cringe-worthy!
But don’t panic – on your very own website you have, in stock, the recently published English Grammar for Dummies, list price $19.99, your price $13.85, that’s a 31% savings of $6.14!
Not that you’ll need the $6.14, with all those subsidies and tax breaks that are coming your way…
Warmly,
Your Friendly Grammarian


The identicals are 39-year-old twins, Harper and Tabitha. They loathe each other.
Tabitha is superficial, super-neurotic, a rotten parent, childish and a liar. She works in her mother’s (see below) boutique on Nantucket, and apparently doing a poor job of it, as she owes the landlord $80,000 in back rent. She also owes her ex-lover $40,000.
who is snobbish, supercilious, cold, distant, and harshly judgmental of pretty much everyone. Eleanor divorced their father years ago and the couple split the twins – Harper to her father, Tabitha to her mother.
Ainsley does evolve somewhat – she goes from using drugs and alcohol to also planting them in an ex-friend’s school locker as a revenge thing.
Tabitha continues to work for, and accept abuse from, her mother because “There will be a payoff: Tabitha will inherit the empire. And even if that empire is diminished, Eleanor still owns a mighty fortune in real estate: the house here, the house on Pinckney Street. Tabitha will not relinquish her claim to that.”
the hospital when her father dies. Harper (page 17) calls Reed, who’s at a family gathering. “Come to me,” she demands. Reed resists: “I have to stay here with my family.” “So you won’t meet me?” she whines on page 23. “You’re going to make me call Drew?”








Not because he had a lover named Shannon Edwards – he admitted that back in early September. This news elicited some headlines, and some yawns from Capitol Hill.
It wasn’t his asking – that’s just typical hypocrisy.


So my mind wandered.
Twitter and Facebook so you can read about/watch videos about/share thoughts about…
But (get it?) wait, there’s more. According to Wikipedia (motto: Everything you need to know, true and otherwise), Butt Paste was invented by a pharmacist named George Boudreaux in the 1970s, who named it “after a physician told him a story about a patient who had referred to the product as such.” Boudreaux wisely included his last name to avoid confusion with any other…butt products.






If you and your colleagues would really like to turn things around, here’s my suggestion:
people will count some and you won’t have the super-affluent as the speakers that will control the elections.”
“But if you look at it, I mean, African-Americans watch the same news at night that 




years with five physicians,” and will receive “a $12,250 settlement from the county” as a lovely parting gift.


Charlie St. Clair is American, a math whiz, single and pregnant, the last of which spelled Doom with a capital “D.” In that era all the blame and disgrace fell on the female, and Charlie is indeed blamed and disgraced. She loathes herself. As Charlie puts it, “…1947 was hell for any girl who would rather work calculus problems than read Vogue, any girl who would rather listen to Edith Piaf than Artie Shaw, and any girl with an empty ring finger but a rounding belly.”
London, grateful to be there instead of in her war-devastated homeland, grateful to have a crappy office job which she wouldn’t have except all the young men are off fighting the war. She’s grateful to have any job at all, because she’s got a serious stutter.
Looks like my reading list is squared away for now.